Privacy Policy

Our Commitment to Privacy

At Ecoheart, privacy isn't just a legal requirement—it's a core value. We believe that ethical data practices are fundamental to building trust with the communities we serve. This policy explains how we collect, use, and protect information.

Information We Collect

Website Visitors

When you visit our website, we may collect:

• Basic analytics data (pages visited, time on site) through privacy-respecting tools
• Information you voluntarily provide through contact forms
• Technical information necessary for website functionality

Platform Users

For government and enterprise partners using our platform:

• Account credentials and contact information
• Usage data to improve platform performance
• Data processed on behalf of our partners (governed by separate data processing agreements)

How We Use Information

We use collected information to:

• Provide and improve our services
• Respond to inquiries and support requests
• Ensure platform security and prevent fraud
• Comply with legal obligations
• Communicate important updates (with your consent)

We never sell personal data. We do not use personal information for advertising purposes or share it with third parties for their marketing.

Data Protection

We implement robust security measures including:

• End-to-end encryption for sensitive data
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Employee training on data protection practices
• Incident response procedures

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

Cookies

We use only essential cookies required for website functionality. We do not use tracking cookies or third-party advertising cookies. Any analytics we perform are privacy-respecting and anonymized.

Contact Us

For privacy-related inquiries or to exercise your rights, contact us at:

Email: privacy@ecoheart.ai

Location: Washington State, USA