Privacy Policy

Our Commitment to Privacy

At Ecoheart, privacy isn't just a legal requirement—it's a core value. We believe that ethical data practices are fundamental to building trust with the communities we serve. This policy explains how we collect, use, and protect information.

Information We Collect

Website Visitors

When you visit our website, we may collect:

• Basic analytics data (pages visited, time on site) through privacy-respecting tools
• Information you voluntarily provide through contact forms
• Technical information necessary for website functionality

Platform Users

For government and enterprise partners using our platform:

• Account credentials and contact information
• Usage data to improve platform performance
• Data processed on behalf of our partners (governed by separate data processing agreements)

How We Use Information

We use collected information to:

• Provide and improve our services
• Respond to inquiries and support requests
• Ensure platform security and prevent fraud
• Comply with legal obligations
• Communicate important updates (with your consent)

We never sell personal data. We do not use personal information for advertising purposes or share it with third parties for their marketing.

Data Protection

We implement robust security measures including:

• End-to-end encryption for sensitive data
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Employee training on data protection practices
• Incident response procedures

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

Cookies

We use cookies to enhance your experience on our website. When you first visit, you will see a cookie consent banner that allows you to choose which types of cookies you accept.

Cookie Categories

• Essential Cookies: Required for the website to function properly. These cannot be disabled and do not require consent.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Vercel Analytics). Only enabled with your consent.
• Social Cookies: Enable social media features and sharing capabilities. Only enabled with your consent.
• Advertising Cookies: Used to personalize advertisements. We currently do not use advertising cookies.

Third-Party Services

With your consent, we may use the following third-party services that set cookies:

• Vercel Analytics: Anonymous website usage analytics
• Typeform: Contact form functionality

Managing Your Preferences

You can manage your cookie preferences at any time by clicking "Manage Cookies" in the cookie consent popup. Your consent preferences are stored for 365 days. You can also clear cookies through your browser settings at any time.

Your Rights

Under GDPR and similar regulations, you have the right to:

• Withdraw your consent at any time
• Access information about cookies we use
• Request deletion of your cookie data

Contact Us

For privacy-related inquiries or to exercise your rights, contact us at:

Email: privacy@ecoheart.ai

Location: Washington State, USA